A: Voonder-lish. Our company bears the name of our founder and President, Erich Wunderlich.
A: We regularly ship our products all over the world. You may place an on-line order and select your country. If you do not see your country listed, please E-Mail email@example.com
A: We also offer a wide range of products for the Yamaha Super Ténéré. In the future we will expand to offer products for other bikes as well. Many of our products will also fit any brand of motorcycle.
A: No, we are limited to carrying only those items that are in the Wunderlich program. For other products, please contact one of our dealers. See the "How to Shop" tab.
A: Very likely, we are unaware of another company that has more items or addresses more models for BMW Motorcycles.
A: Most of our parts are covered by a one-year warranty. During this period, should a warranty issue arise, we will either repair or replace the defective item at our option. Our warranty does not apply to parts that have been modified or damaged by the user. The bottom line however is that your satisfaction is our number one goal, so should you have a problem after a year, please let us know and we may still be able to help you out.
A: Yes. We allow 100% refund or exchanges on items that are in their original package, new and uninstalled for 30 days from the purchase date. Please see our Returns page for complete details.
A: Absolutely! We have taken great care to ensure that your information is handled securely. Our systems are constantly monitored and we are PCI compliant.
A: Yes, you are very welcome to stop by! We have a small showroom and everything in stock is available for purchase or we'll be glad to show you any Wunderlich item you may be interested in. Since we are mainly a mail order business, we may be in the warehouse and not the showroom. Please ring the doorbell and we'll be happy to assist you. Please note our business hours below.
A: Email: firstname.lastname@example.org, Telephone: (Toll Free) 1.866.830.9990 or 1.831.761.1070, or Fax: 1.831.761.1183
A: No, we do not install accessories at our facility. Most of our accessories are geared toward owner installation, so you may be able to do it yourself. You may want to review the instructions to see what is involved with installation. Most of our products have installation instructions available on the product page. Find the part for which you need instructions and then there will be a link on the right side if instructions are available. If you need information about installing a part for which there are no instructions, please send E-Mail to:email@example.com
For a list of dealers that carry and install our products, please check the "How to Shop" tab above.
A: We are constantly updating our instructions as needed and adding newly translated English instructions. Unfortunately, there are still a few products for which English instructions do not exist. If you received a product with German instructions, please first check our web site to see if English instructions are available. To do this, you will need to find the part on our web site and the easiest way may be to search by part number. Once you have located the part, if instructions are available, there will be a link on the upper right side. If you do not find the instructions there, please e-mail us and we'll help as quickly as possible.
A: Often times, new parts are listed on the German web site before they are actually available. With very few exceptions, we do not add new parts to our web site until we receive the first shipment of a particular part. If you have any questions about the availability of an item that you can't find on our web site, please E-Mail: firstname.lastname@example.org
A: Wunderlich changed all of the part numbers in late March 2013 commensurate with the rollout of their new web site. Wunderlich America is still using the old part numbers currently and until the conversion process has been completed, if you can’t find a product that you see in the German catalog or the German web site, please e-mail to email@example.com and we will assist you.