We are the official importer for Wunderlich, serving the United States, Canada, Mexico and most of South and Central America. If you are interested in buying from one of our esteemed resellers please click on the "Where to Buy" tab above. If you are located outside of our service area, click here for a list of international dealers to find the importer in your country. If your country has an established importer, we strongly suggest that you do business with them.
If you have any questions not answered on that page, please send E-Mail to:
order@wunderlichamerica.com
Please also see our FAQ page for additional information.
We accept MasterCard, Visa, Discover and American Express credit cards, PayPal and Google Checkout payments for all orders from countries allowed in our check-out process. We also accept Bank Transfers for a small additional fee. For inquiries about paying by Bank Transfer, please send E-Mail to: order@wunderlichamerica.com
We ship via UPS or USPS (Post) inside the United States. During the check-out process, you will have several options available.
We ship via USPS (Post) to all countries outside of the United States. You are responsible for all duties, taxes, or other fees incurred by importing your item(s). We will supply you with the USPS tracking number via email. Once your item has shipped, we can no longer be responsible for your order. We cannot guarantee delivery to you or the delivery time.
For our customers outside of the United States and Canada, we suggest using a freight forwarding company of your choice. These companies are located throughout the United States and charge a fee for handling your shipment. These companies are familiar with the various complexities involved with importing items into different countries. If your order is refused or returned and we receive the item(s) in new condition, we will issue you a refund less the shipping costs.
** Canadian Customers: Please click here for additional important shipping information.
All goods are inspected, carefully packaged and in good condition when shipped. If your item(s) arrive damaged you should make a claim directly with UPS or USPS. We can assist you in this process. After reimbursement you can re-order your item(s). If you would like to receive your replacement item(s) you may choose to re-order the item(s) and wait for reimbursement on the initial order when the claim is resolved. Here are the respective contacts:
UPS: 1-800-PICK-UPS or www.ups.com;
USPS: 1-800-222-1811 or www.usps.com.
Returns are accepted within 30 days of purchase if the item is still in its original packaging and in new, un-installed, re-sellable condition. We will refund you 100% of the price paid to the method of payment you used originally. Shipping fees will not be refunded. We will not accept returns or exchanges on items that are damaged or that have been installed under any circumstances. Please see our Returns page for complete details.
Due to the fact that most of our items are manufactured in limited quantities and are imported from Europe, a back-order situation may occur from time to time. As your ordered merchandise becomes available, the back-ordered item(s) will be shipped to you automatically. You will receive order confirmations via email to keep you abreast of the status of your order.
All items purchased from Wunderlich America are guaranteed to be free from defects in material and workmanship for a period of twelve months from the date of purchase. Should you encounter a defective item, please call us for a return authorization. A copy of the original sales receipt may be requested. A replacement will be sent promptly after we have received the defective item. We reserve to right to repair any defective item at our discretion. No labor costs incurred while replacing a defective item will be reimbursed and no original vehicle components that become damaged by our accessories will be replaced.
Wunderlich America assumes no liability for errors in part numbers, pricing or model applications. We reserve the right to change product descriptions, prices, specifications and model applications with no further obligation. Images in the catalog or on our web site do not necessarily depict the actual product that you will receive.
Our site offers completely secure shopping so you can be assured your information is safe. You must enable "cookies" on your browser to use our secure server.
If you don't see the part you are looking for or if you have questions about a part on this site please call us at 831-761-1070 or Toll Free at 866-830-9990, or send us an email: info@wunderlichamerica.com
Our goal is your complete satisfaction. If there is anything that we can do to make the experience of doing business with us better, please let us know!
Thank you for shopping with us!
Wunderlich America - World's largest selection of BMW Motorcycle accessories
Telephone: +1.831.761.1070 - Toll Free: 1.866.830.9990 - Contact Information
